TESTIMONIALS
“I had the supreme pleasure to attend one of Fiona’s workshops during The West Hollywood Woman’s Leadership Conference in March. She is not only a wonderfully warm & caring person but was full of non-stop great advice & inspiration. And not information that you hope you can use one day, but real information that you can use everyday to achieve your greatest goals and your most passionate dreams! I was also fortunate enough to book an hour coaching session with her and the next day signed a contract for a huge party/fund-raiser!$! Instant success for me…thanks Fiona!
Three of the fabulous Women I met at the conference also had a session with Fiona and we have all compared notes on the great coaching advice we all received and would recommend her to anyone looking to improve their business and their life! And who can’t use a big dose of positive reinforcement!!”
- Valary Veree Alexander
“In just a short 1.5 hours, Fiona identified the top 10 areas where women commonly make mistakes in their business. Concise, informative and with a “no holds bar” attitude, Fiona delivers a strong message of what it takes to be successful. Drawing from an impressive background, she not only identifies the problem but gives you directive to make changes. Her message is applicable to a wide scope of businesses and business practices. I highly recommend her seminars!”
- Dr. Jasmine Wong, Vancouver Island Naturopathic Clinic, Vancouver Island Women’s Business Network
“Nothing short of remarkable ”
“If I could use only four words to describe Fiona Walsh and her presentation at the Young Women in Business’ inaugural conference in 2008, that is what they would be. It was the second day of back-to-back workshops and there was an hour and a half until lunch. The packed room of 200+ delegates was getting restless. Tired from a late night and early morning workshops, you could feel that the energy in the room was in a lull. As the workshop was being introduced, there was an air of skepticism; the topic- How to Get What You Want in Business and in Life: 10 Golden Rules to Follow- sets quite an ambitious goal, especially for only 90 minutes.”
- Pauline Lipska, Young Women In Business
“Fiona was one of the best speakers I have seen this year! She was engaging, funny and full of practical advice on how I can achieve my goals for business success. Fiona’s innovative step-by-step goal setting process alleviated any anxiety I had that I would be creating yet another to do list to add to my never ending pile. What I thought was brilliant about her presentation was her creation of a live-fire networking and resourcing opportunity for her audience. By the time the session came to a close, I had two new resources that brought me that much closer to achieving my goal. I am very grateful I attended this event.”
- Sonja Jensen, Downtown Networking Association (DNA Vancouver)
“Fiona’s presentation style is lively and goes directly to the heart of what women do to get in the way of their own business success. She challenges her listeners to make small changes that have huge impact on their business growth. The feedback from our members was extremely positive and I highly recommend Fiona as a speaker to any other organization looking for a great speaker and a topic that will maximize their members’ success.”
- Kerry Brown, Executive Managing Director Victoria Chapter – EWomen
“I’ve known Fiona Walsh for the past 3 years and recently had the opportunity to have her work with my professional services team in Vancouver. Fiona was able to integrate her proven sales techniques into tools specific for our target market very successfully. I would highly recommend her to any company looking to instill clarity in their teams and make them into a strong revenue-producing centre.”
- Sandra Reder, CPC, Managing Partner, Vertical Bridge Consulting Inc.
“When I first met Fiona I was getting a lot of sales appointments through my work, but wasn’t clear on the closing process. She worked with me to identify key factors that clients are looking for when making their buying decisions. By highlighting these points in my presentations, my revenues grew by 5X in an 18 month period.”
- Catherine Worrall, President and CEO, Ideastream Design Inc.
“Nurse Next Door hired FM Walsh & Associates to do sales and customer service training with our staff. The results were that our sales conversions increased by 50%, making them 30% higher than the industry average. The training also greatly increased the confidence of our sales staff. This was extremely important as they are all traditional health care workers who do not come with any training in sales or customer service. Fiona was able to change the way our entire team looked at sales, taking it from a bad word to a customer solution finding experience. We would recommend FM Walsh & Associates to any company looking for an effective sales and customer service training solution.”
- Kristan Ash, VP Franchise and Business Development, Nurse Next Door Home Healthcare Services
“Fiona increased my team’s sales to over $750,000 last year. Her knowledge and skills are quite simply amazing! As a services organization within a larger company my team had been struggling for years to find ways to increase our upsells to clients. While my team was very talented and motivated, they refused to upsell. They were very concerned that by even trying to upsell they would come across as “too pushy” and ultimately damage the client trust and loyalty they had worked so hard to develop. Quite simply, they were afraid to sell.
That situation changed dramatically after we started working with Fiona! She took the time to fully understand the team’s needs and unique challenges and then developed a customized Upselling Training Program that focused on overcoming their specific concerns quickly. The team not only learned how to upsell effectively – Fiona also taught them how to do it in ways that actually strengthened their customer relationships. The overall result of Fiona’s work was a year-over-year increase in sales of over 650% – and improved customer satisfaction – impressive by any standards! I highly recommend Fiona’s training programs to any company that wants to educate their staff on ways to upsell quickly and effectively.”
- Tony Puerzer, Director, IMC Advanced Mentoring Program
“Fiona developed and delivered a series of sales training workshops for Webnames.ca’s Customer Support staff and they were a huge success. By familiarizing herself with our company and industry, she was able to customize a program that engaged our Customer Support staff during lunch-hour seminars on topics ranging from Upselling to Storytelling. As a result, Webnames.ca has seen a marked improvement in our sales efforts and we will be working with Fiona in 2007 to keep this momentum going.”
- Rob Lewis, Director of Marketing, Webnames.ca Inc.
“The YMCA New Ventures Network is a government-supported program which offers coaching and mentorship for people who are starting their own businesses. Fiona has worked with many of our participants – as a guest speaker in our classes, as well as conducting her own seminars.
Fiona is terrific. Her presentations have always been valuable in helping our participants become confident with sales and to develop solid sales strategies. She is an effective, direct and empathic communicator and our participants have really enjoyed working with her. Many people from our program continue to work with her for coaching and guidance with sales after they have completed our program.”
- Darren Frew, Business Advisor, YMCA New Ventures Network
“I have had the pleasure of working with Fiona Walsh during the inaugural year of my business. Coming from a background of engineering, I did not have the skills or confidence required to be an effective advocate for my own business. I was scattered, confused and, dare I say it, lost.
Fiona genuinely wants me to be a success. She has the foresight to know when I need tough love and the sensitivity to allow me to see the successes as they come, and there has been a lot of success. I have gained a clear vision of my company, an effective sales package, confidence in my ability to interact and discuss my business, and have set goals well into the future.
She is a fantastic coach, is detail oriented and has the ability to think outside of the box. I would recommend her to anyone who wants to see their sales go through the roof.”
- Ricki Sahota, Chief Operating Officer, Twin Berry Farms
“Fiona Walsh has been instrumental in the development of my business. She understands the value that I bring to my clients and has provided a lot of tangible and practical advice to help me to communicate and present more effectively.
Fiona has also provided valuable strategic insights into the sales and marketing process, enabling me to leverage my time and energy to be more effective in running my investment management practice. I highly recommend FM Walsh and Associates’ consulting services to anyone who is serious about taking their business practice to the next level.”
- Woon Ai Tsang, Portfolio Manager, RBC Dominion Securities
“It has been my pleasure and delight to work with Fiona. She is a charming and lovely professional who knows how to market you– how to put into words those things about yourself that you dare not say.
I highly recommend Fiona Walsh, she is an expert that is a joy to work with.”
- Syd Scott, Business & Personal Coach
“After meeting Fiona Walsh at networking events on the North Shore, I was instantly impressed by her clear big picture attitude of sales and attention to detail. After I took a sales course in spring of 2006 and applied it to my business, the results came quickly. As a new business owner coming from a non-profit work history, I really needed this! What impressed me the most with the class was its quick delivery, sense of humor and easy steps to increase sales. After increasing my sales 17% in year one, after taking Fiona’s course the business grew 24% and double it’s net worth. Plus, I had 3 holidays including a 3 week trip to Australia!”
- Laurie Sluchinski, Carol’s Costume Corner
“It’s a given that we all believe in the value of our products and services. What we often cannot fathom is why others don’t share our opinion. This is where Fiona comes in as a very powerful ally in my sales strategy. Fiona’s Sales Skills Seminar series was invaluable in breaking down my personal barriers to approaching clients and closing sales efficiently. And her classes double up as great networking sessions too!”
- Daniel Wang, The Cooperators Insurance
“Fiona, thank you so much for demystifying the art of selling through the sharing of your expertise and stories. Our entrepreneurs truly appreciated your presentation with its clear messages and tips for success. You are an inspiration and we definitely look forward to having you involved with FWE in the future.”
- Jill Earthy, Executive Director, Forum for Women Entrepreneurs (FWE) BC
“I have been working with Fiona for just under 8 months. During this time she has helped me improve my focus and visibility by more than 300%. Her holistic approach has been highly targeted to my needs and because of this I have been able to make more rapid progress then has been possible with any other program I have been a part of.”
- Lisa Watts, IT Management