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	<title>Comments on: Who is an Important Customer?</title>
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		<title>By: fiona</title>
		<link>http://www.fmwalsh.com/2009/07/01/who-is-an-important-customer/comment-page-1/#comment-88</link>
		<dc:creator>fiona</dc:creator>
		<pubDate>Thu, 09 Jul 2009 02:37:08 +0000</pubDate>
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		<description>Jette, 
Agree totally with you.  If you have any specific stories to share, send them along!</description>
		<content:encoded><![CDATA[<p>Jette,<br />
Agree totally with you.  If you have any specific stories to share, send them along!</p>
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		<title>By: Jette</title>
		<link>http://www.fmwalsh.com/2009/07/01/who-is-an-important-customer/comment-page-1/#comment-87</link>
		<dc:creator>Jette</dc:creator>
		<pubDate>Wed, 08 Jul 2009 23:10:20 +0000</pubDate>
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		<description>I am amazed that in these current economic times that service seems to be getting worse not better. It&#039;s like the retailers, sellers, customer service people have just given up.</description>
		<content:encoded><![CDATA[<p>I am amazed that in these current economic times that service seems to be getting worse not better. It&#8217;s like the retailers, sellers, customer service people have just given up.</p>
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