FM Walsh & Associates Inc.

Happy Customers

How important is it to keep current customers happy and satisfied with their products?  Very.  While I was riding on BC Ferries this weekend, I was working on my pink Apple Computer and was approached by a worker who asked me if she should buy a Mac or PC laptop.  I suggested she buy a Mac, not only because I was satisfied with the product, but also because of the great customer service that I continually receive if I don’t understand something.  The worker walked away convinced Mac was the way to go.  Mac just received a new consumer with little effort on their part.  Happy customers are the best way to sell your products, they get the word out for free.