Archive for May, 2007
The “Taste of Success†Week in Vancouver (June 11th-15th, 2007)
Our annual “Taste of Success†week is set to kick off June 11th. The Ghost CEOs in Vancouver will be hosting 80 sessions for professional women and entrepreneurs interested in having a taste of business coaching. It has slipped out that the event is happening and already 17 spots are accounted for. These are 40 minute in person sessions happening in our downtown Vancouver offices.
Check out our promotion here: Taste Of Success Promotion Information
Employee Attitude: What a Difference It Makes!
Employee Attitude: What a Difference It Makes!
I recently flew down to LA on business and took an American Airlines SkyWest flight. This was my first time flying with SkyWest and I was impressed. The flight crew was friendly, smiling and very welcoming. They helped passengers with their luggage, guided people to their seats and talked to people during the flight about things other than safety drills, seat position and beverage service. They made the flight a great experience; a far cry from the nasty arrogant attitude I generally encounter on my usual carrier. Kudos to SkyWest – that is a company that cares about its customers!
The way your staff treats customers directly impacts your bottom line. What kind of experience are your customers having when they do business with you? This article on the Customer Service Point site discusses 8 Keys to Good Customer Service that will help your company ensure your customers are content.
